A Class Academy – Terms, Conditions & Privacy Policy

1. Introduction

A Class Academy (“Academy,” “we,” “us,” or “our”) is responsible for maintaining and protecting the Personal Information under our control. We have designated an individual responsible for ensuring compliance with this Privacy Policy.

2. Collection and Use of Personal Information

We collect, use, and disclose Personal Information solely for the purpose of providing training services, processing transactions, complying with regulatory requirements, and offering additional services where applicable.

The purpose of collection will be identified prior to or at the time of collection. Consent may be express or implied where appropriate, including when Personal Information is provided during the registration or payment process.

3. Consent

By providing your Personal Information and completing a purchase, you consent to the collection, use, and disclosure of such information in accordance with this policy.

Failure to provide required information may result in the inability to provide services.

4. Limitation of Collection, Use, and Retention

We limit the collection of Personal Information to what is necessary. Information will only be used for its intended purpose and retained only as long as required by law or operational necessity.

5. Accuracy and Safeguards

We take reasonable steps to ensure that Personal Information is accurate, complete, and protected through appropriate administrative, technical, and physical safeguards.

6. Openness

We maintain transparency regarding our data practices and will provide information upon written request.

7. Trainee Access

Upon written request, you may access, review, and request corrections to your Personal Information, subject to legal limitations.

We reserve the right to deny access where permitted by law, including but not limited to:

• Third-party privacy concerns
• Legal privilege
• Security or regulatory restrictions

Identity verification may be required prior to processing any request.

8. Refund & Course Selection Policy

All sales are final. No refunds, credits, or chargebacks shall be issued under any circumstances, including but not limited to:

• Failure to attend a scheduled class
• Late arrival or dismissal
• Purchase of an incorrect course
• Failure to complete course requirements
• Failure to meet eligibility or licensing requirements

By submitting payment, you acknowledge and agree that:

• You have selected the correct course
• You understand the difference between course types
• You waive any right to dispute the charge except where required by law

Course Designations:

• “E” = Entry-Level Training
• “I” = In-Service (Renewal) Training

No exceptions will be made for incorrect course selection.

9. Course Completion & Rescheduling Policy 

In-Service Courses

Must be completed within 30 calendar days of purchase.
Failure to do so requires full repayment.

Entry-Level Courses

Must be attended on scheduled dates.

• Missed class = $50 rescheduling fee per course
• 25E course reschedule fee = $95

All Entry-Level courses must be completed within 60 calendar days of purchase.

Failure to complete within this period results in full repayment, regardless of rescheduling fees previously paid.

10. DCJS & Regulatory Disclaimer

A Class Academy is a training provider only and is not responsible for decisions, delays, or system issues related to the
Virginia Department of Criminal Justice Services (DCJS).

This includes but is not limited to:

• LOTUS system errors or delays
• Background check results
• Fingerprinting processing
• License approvals or denials

Submission of training does not guarantee approval or posting by DCJS.

11. Attendance & Conduct Policy

Students must:

• Arrive on time
• Attend the full course duration
• Follow instructor directions

The Academy reserves the right to deny entry or remove any student for:

• Late arrival
• Disruptive behavior
• Non-compliance

No refunds or credits will be issued.

12. Limitation of Liability

To the fullest extent permitted by law:

A Class Academy shall not be liable for any indirect, incidental, or consequential damages, including but not limited to:

• Loss of income
• Loss of employment opportunities
• Licensing delays or denials

Total liability shall not exceed the amount paid for the course.

13. Chargebacks & Payment Disputes 

By completing a purchase, you agree:

• Not to initiate a chargeback without first contacting the Academy
• That this agreement constitutes a binding contract

The Academy reserves the right to dispute all chargebacks using:

• Signed Terms acceptance
• Payment confirmation
• Attendance and course records

14. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia.

15. Modifications

We reserve the right to update these Terms and Conditions at any time. Continued use of our services constitutes acceptance of any changes.

16. Contact Information

A Class Academy
9303 Center Street, Suite 100
Manassas, VA 20110
Email: info@aclassacademy.com
Phone: (703) 754-0119