1. I recently completed an in-service course with A Class Academy. How can I check whether my completion has been reported to DCJS?

A: You can now verify your DCJS session ID online and confirm that your in-service course completion has been reported to DCJS. Please allow 12 to 48 hours for your session ID to appear. Click here to verify

2. Q: I would like to sign up for one of your entry-level classes. What are the requirements?

    A: To register for an entry-level course, please follow these steps:

    Register with DCJS
    If you have never had a DCJS registration number (99-xxxxxx), create an account here:
   👉 DCJS Registration Portal

    Watch the setup tutorial
    Learn how to register by watching this video: How to Register

    Follow instructions for your profile
    After registration, watch this help video for guidance: Lotus Profile Setup

    Submit your application and payment
     In your Lotus account, select “Private Security Services (PSS) Individual Registration Application.”
     Follow the steps, choose the category(ies) you are applying for, and pay the required DCJS fee.

    Retrieve your DCJS 99 number
    Go back to your Lotus profile. Click your name (top right corner) →
    Manage Account. Your 99-number will be displayed on the left side under your name.

    Register for your course
    Visit 👉 Entry-Level Courses
    Select your course and follow the checkout instructions.

    Provide your DCJS 99 number
    On the checkout page: Enter your 99-number in the first field.
Create a password for your student account. Complete checkout.

    Confirmation
    Once your payment is received, we will add you to the roster for the class dates you selected.

    Fingerprinting
    Check your email from DCJS after submitting payment. It includes detailed instructions for scheduling
your fingerprint appointment.

3. Q: I completed my course online, are you going to report my course completion to DCJS?
A: Our system reports instantly the completion of your course after you pass the final quiz. However, if your status with DCJS is still showing pending, click here to verify. Please allow 12 to 48 hours after completing your course before attempting to verify your DCJS session ID

4. Q: Do you issue refund if I purchased the wrong course?
A: Unfortunately, no, after the course is purchased, it will be accessible under “My Courses”

5. Q: I haven’t received my DCJS registration card yet. What do I do?
A: A Class Academy is a DCJS-certified training school; however, we are not part of DCJS. To check the status of your application, please log in to your Lotus account and review whether your application has been received and approved by DCJS. If your application status shows “ACTIVE,” you should expect to receive your new registration card in the mail within 7 to 14 days. If your status still shows that your training is pending, please make sure you have completed all outstanding requirements before contacting DCJS at 804-786-4000, option 6.

Please note that A Class Academy does report your training completion to DCJS once you have successfully completed your course.

6. Q: How can I search for the credential status of an individual, business, or school?
A: You can visit this link, you will be directed to DCJS website.

7. Q: How do I sign up for a course with your school?
A: You can visit this link, our video tutorial will show you step by step on how to sign up for a course.

8. Q: I completed my course, but for some reason I can’t find my completion certificate?
A: You can visit this link, our video tutorial will show you step by step on how to find your certificate.

9. Q: How can I get a receipt for my payment with your school?
A: login to your profile, and click on “Orders”

10. Q: What do I bring to class for Entry Level?
A: State issued ID, note pad/book, pen.

11. Q: What is the code that I need to use to set up my appointment with Field Print?
A: FPVADOCJPSS (Please Note: Make sure that you have created a new application with DCJS, paid the fees and obtained your 99 number first, otherwise          your fingerprints will not be received by DCJS)

For all of your other questions, you can reach us at 703-754-0119